Privacy Policy for Odyssey Safaris LLC
At Odyssey Safaris LLC, we value the privacy of our users and are committed to protecting their personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, mobile applications, and other online services (collectively referred to as the "Services"). By accessing or using our Services, you consent to the practices described in this Privacy Policy.
Information We Collect
1.1 Personal Information: We may collect personally identifiable information (such as your name, email address, phone number, and billing information) when you voluntarily provide it to us while using our Services, including when you make a reservation, subscribe to our newsletter, or interact with our customer support.
1.2 Usage Information: We may automatically collect certain information about your use of our Services, including your IP address, browser type, device identifiers, operating system, and usage patterns. This information helps us improve our Services and customize your experience.
1.3 Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your interactions with our Services. Cookies are small text files stored on your device that help us recognize you and provide a personalized experience. You can control or disable cookies through your browser settings.
How We Use Your Information
2.1 Provide and Improve Services: We use the information we collect to operate, maintain, and enhance our Services. This includes processing your reservations, delivering customer support, personalizing your experience, and analyzing usage trends to optimize our offerings.
2.2 Communication: We may use your contact information to communicate with you about your reservations, respond to your inquiries, provide updates about our Services, and send promotional materials if you have opted in to receive them.
2.3 Marketing: With your consent, we may use your information to send you marketing communications, such as newsletters, special offers, and promotional materials. You can opt-out of receiving such communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.
2.4 Legal Compliance: We may use and disclose your information as required by applicable laws, regulations, legal processes, or enforceable governmental requests. We may also use and disclose your information to defend our legal rights or investigate potential violations of our terms and conditions.
Information Sharing and Disclosure
3.1 Service Providers: We may engage trusted third-party service providers to assist us in providing and improving our Services. These providers may have access to your information but are contractually obligated to maintain its confidentiality and use it solely for the purposes outlined in this Privacy Policy.
3.2 Business Transfers: In the event of a merger, acquisition, sale, or other transfer of our business, your information may be transferred as part of the transaction. We will take reasonable steps to ensure the confidentiality of your information during such transfers.
3.3 Legal Requirements: We may disclose your information if required to do so by law or if we believe in good faith that such disclosure is necessary to protect our rights, comply with legal obligations, or respond to a legal process.
Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us, and we will take steps to remove that information from our systems.
Your Choices and Rights
6.1 Account Information: You may review, update, or delete the personal information associated with your account by contacting us directly. Please note that some information may be retained in our records for legitimate business purposes or as required by law.
6.2 Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions provided in the email or contacting us directly. Even if you opt-out, we may still send you non-promotional messages related to your reservations or our ongoing business relationship.
6.3 Cookies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that disabling cookies may impact your ability to use certain features of our Services.
6.4 Do Not Track: Some web browsers and devices may allow you to enable a "Do Not Track" feature that sends signals to websites indicating your preference not to be tracked. At this time, our Services do not respond to "Do Not Track" signals.
Third-Party Links and Services
Our Services may contain links to third-party websites, applications, and services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party platforms. We encourage you to review the privacy policies of any third-party sites or services you interact with to understand their data practices.
International Data Transfers
We may transfer your information to servers located outside of your country or region for processing and storage. These transfers may involve transferring your data to countries with different data protection laws than your own. By using our Services, you consent to the transfer of your information to countries outside your country of residence.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website or through our Services. Your continued use of our Services after the posting of the revised Privacy Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us using the following details:
Email: info@odysseysafaris.com Phone: 855-272-3274
Please allow us a reasonable period of time to respond to your inquiries and requests.
By using our Services, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection, use, and disclosure of your information as described herein.